Terms and Conditions
This English version is provided for convenience. The German version is legally binding.
General Terms and Conditions of Kathy Jewels
§1 Scope and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity (§ 13 German Civil Code, BGB).
§2 Conclusion of contract, storage of the contract text
(1) The following provisions on the conclusion of contracts apply to orders placed via our online shop https://kathy-jewels.de.
(2) The contract is concluded with
Kathy Jewels
Owner: Katrin Herr
Bolkerstr. 57
40213 Düsseldorf, Germany
(3) The presentation of goods in our online shop does not constitute a legally binding offer on our part, but merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) The following applies when an order is received in our online shop: the consumer submits a binding offer by successfully completing the ordering process provided in our online shop.
The order is placed in the following steps:
- Selection of the desired goods
- Confirmation by clicking the “Order” button
- Checking the details in the shopping cart
- Clicking the “Checkout” button
- Logging in to the online shop after registration and entering the login details (email address and password)
- Checking or correcting the entered data once more
- Binding submission of the order by clicking the “Place order” or “Buy” button
Before submitting the order, the consumer can return to the page where the customer's details are entered by using the “Back” button of their browser, correct input errors, or cancel the ordering process by closing the browser. We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this email we accept your offer.
(5) Storage of the contract text for orders via our online shop: we store the contract text and send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at https://kathy-jewels.de/pages/agb. You can view your previous orders in our customer area under My Account -> My Orders.
§3 Prices, shipping costs, payment, due date
(1) The prices stated include statutory VAT and other price components. Shipping costs may be added.
(2) Various payment methods are available to the consumer and are shown in the online shop.
(3) If payment in advance has been agreed, payment is due immediately after conclusion of the contract.
§4 Delivery
(1) Unless clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery takes place within 5 working days at the latest. For payment in advance, the delivery period begins on the day after the payment order is issued to the bank instructed with the transfer; for all other payment methods, on the day after conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, it ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the goods sold passes to the buyer only upon handover of the goods, even in the case of mail-order purchase.
§5 Retention of title
We retain ownership of the goods until the purchase price has been paid in full.
§6 Right of withdrawal for consumers
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:
Information on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods.
To exercise your right of withdrawal, you must inform us (Kathy Jewels, owner Katrin Herr, Bolkerstr. 57, D-40213 Düsseldorf, phone: +49 177 713 8813, email: info@kathy-jewels.com) by means of a clear statement (e.g. a letter sent by post, phone, email).
(1) To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
(2) Effects of withdrawal: if you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
(3) We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
(4) You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
(5) We will bear the direct cost of returning the goods for returns from Germany and Austria. For returns from other countries, you will bear the direct cost of returning the goods.
(6) You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
§6a Voluntary 30-day return policy
(1) In addition to the statutory right of withdrawal, we grant you a voluntary right of return of 30 days from the day on which you, or a third party named by you, received the goods. Within this period you may return goods purchased from us without giving any reason.
(2) The goods must be unworn and undamaged. Please notify us of the return by email to info@kathy-jewels.com, by post or via our online form on the “Right of Withdrawal” page, and send the goods within the period to Kathy Jewels, Bolkerstr. 57, 40213 Düsseldorf, Germany. Sending the goods in time is sufficient to meet the deadline.
(3) After receiving and inspecting the returned goods, we will refund the purchase price using the same means of payment you used for the purchase.
(4) For returns from Germany and Austria, we cover the return shipping costs. For returns from other countries, you bear the return shipping costs.
(5) Your statutory right of withdrawal and your statutory warranty rights remain unaffected by this voluntary return policy. Within the 14-day withdrawal period, only the rules of the statutory right of withdrawal apply; the condition “unworn” only applies to returns after the withdrawal period has expired.
§7 Warranty
(1) The statutory warranty provisions apply.
(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. If you do not do so, this has no effect on your statutory warranty claims.
§8 Final provisions
(1) Contracts between us and the consumer are governed by the law of the Federal Republic of Germany. The UN Convention on Contracts for the International Sale of Goods expressly does not apply.
(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, Düsseldorf is the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider.
(3) The language of the contract is German.
(4) Should individual provisions of the contract, including these provisions, be or become wholly or partially invalid, this shall not affect the validity of the remaining provisions. The wholly or partially invalid provision shall be replaced by a provision whose economic effect comes as close as possible to that of the invalid one.
